the westin cleveland downtown

e and promptly responded to any questions. Thank you for staying with us. If we had to do it all again, we would still pick the Westin hotel. The suite was well-appointed, large and comfortable. Seriously. oom block than other hotels, who didn't give us the time of day. Also very nice lobby decorations., The room except for indications of wear and tear. They were right - it was better! This stay went much better than the 2014 visit. Every detail of our r My husband and I got married at the Westin Cleveland Downtown earlier this month and cant say enough good things about this hotel and team. She made the entire experience enjoyable and easy to managewhich is saying a lot since wedding events can be very hectic. Our coordinator Erica went above and beyond to make our stay extra special. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days, Facilities of The Westin Cleveland Downtown. Finally, we stayed in one of their suites on our wedding night - it was modern and had a gorgeous view. As for our dinner at the reception, DELICIOUS. I loved how welcoming the valet service was from the beginning. 777 Saint Clair Avenue NE, Cleveland, OH 44114, United States of America t was the best location, food, venue they have been to! We got ready for the big day in a suite -- all my bridesmaids kept taking pictures out of our windows of the beautiful Lake Erie and Browns stadium. . What an incredible wedding! Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. very good Burger and fries. A plaque on the wall by the entrance says the hotel is on the National Register of Historic Places. The Westin was highly recommended to us, but once we visited we knew this was the perfect venue for us. h was perfect. We're delighted to know that the wedding planning process was seamless for you and that your guests has a wonderful experience as well! It is considered an oversize vehicle so the parking charge will be $45. This was our first time staying in a Westin, but it won't be our last! Each review score is between 1 and 10. The food and drinks were amazing- I received so many compliments from our guests. It was such an amazing experience and I cannot recommend enough. There was a problem loading the reviews. Everyone was very helpful and provided us with extra mirrors when we asked! The Westin Cleveland Downtown is a wonderful place to have a wedding. I honestly don't even know where to start, from when we toured The Westin my fiance and I fell in love with the venue and could already envision what the wedding would look like. This 4-star hotel is 0.6 mi (0.9 km) from JACK Cleveland Casino and 0.6 mi (0.9 km) from Great Lakes Science Center. Dark. She said shed transfer me to the valet but the phone rang and rang so we went downstairs and waited 15 for our car and I reiterated to her why we were leaving. We cannot wait to see them! 490 out of 1002 reviews" ", Rating 8 - Good. We are so glad we chose The Westin for us and our guests! in to set up. Is The Westin Cleveland Downtown located near the city centre? Regard.. Is the view really nice like the picture? The hotel is 5 minutes' walk from Huntington Convention Center, 0.7 mi from FirstEnergy Stadium and 3 minutes' drive from Progressive Field. Guests submit their subscores and their overall scores independently theres no direct link between them. Hi does breakfast available in the room rate? I cant enough good things and if you are between The Westin and another venue, 1000% pick the Westin, you will not be disappointed. Erica is by far the BEST and most important person you want on your team - she is personable, prompt and can literally help you with any potential situation or vision. Nearby attractions include Cuyahoga County Soldiers' and Sailors' Monument (0.5 km), Old Stone Church (0.4 km), and Old Arcade (0.4 km). Respect the privacy of others. Poor sound proofing. Cheers to you and Natalie! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. But this was the cleanest, and nicest staff , a hotel has ever been in my endeavors., I loved how welcoming the valet service was from the beginning. She was so friendly and knowledgable from the moment we went to tour the Westin and was one of the main factors leading us to pick the venue over other hotels downtown (also the ballroom itself is gorgeous!). If youre 62 years or older, you can save at least 10% on your room rate at Marriott hotels. ecause of Covid, we had to push our wedding back. More Date of stay: May 2017 Trip type: Traveled with friends Get menu, photos and location information for Westin Cleveland Kitchen in Cleveland, OH. Your comments will help us as we continually work to improve our guest experience. The penthouse was truly the icing on the cake (pun intended) If I havent convinced you already, please just set up a meeting with Erica and I promise you will be sold!! Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). I would HIGHLY recommend this venue! The cocktail hour space had a lot of great natural lighting through big windows and there were plenty of bars and staff during cocktail hour and the reception so people were not waiting. Chef Darryl cooked us the most AMAZING meal for our dinner. The wedding party started celebrating by our room at midnight. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. th regular planning but the stressors of postponing and all that 2020 brought. We even had our rehearsal dinner there which was fantastic as well. We had a great time at the Westin! View our exciting personalized wedding packages and start planning today! I was in touch with Melanie, the wedding coordinator, almost every week (sometimes every day) 6 months before the wedding, ensuring we were all on the same page. The Westin Cleveland Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival. From changing the napkins last minute, to sending the bride chicken fingers after the photos, and assisting with an extra XLR cord and microphone stand, I was extremely impressed by the service and positive attitudes amongst the banquet staff. Everything was set up exactly how I asked them to do so, the service was incredible, and our guests couldn't say enough about the venue as a whole. We're thrilled that your daughter and son-in-law had an exceptional wedding experience at the Westin Cleveland! All of our guests had a great time and loved the hotel and accommodations. Just can I see your ID. Upgraded lobby ( compared to other hotels I saw online) valet is a lil backed up pretty much all day. She even let my mother-in-law bake and bring our wedding cake which was just one of the many special touches we received at the Westin. Booking.com does not accept responsibility or liability for any reviews or responses. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The Westin is just a few blocks away from pretty much everything - great restaurants, museums, sporting venues. They were so organized and flexible and I always felt like I was in good hands. We stayed in one of the Penthouse suites and it was the perfe Hi there Alyssa, Our garage is valet-only, but there are self park garages in walking distance to us. Is parking available at The Westin Cleveland Downtown? The staff is so kind and goes out of their way to make sure your special day is 110%. Rooms are pleasantly appointed and clean, however our experience in the morning downstairs was nothing short of horrendous. Few towns can boast a craft beer pedigree like Cleveland. Erica was very helpful throughout the entire process and always got back to my emails immediately! Level or Ramp Entrance into Building: Yes. I cannot thank Melanie O'Donnell and Monica Dvorak enough for their assistance during the planning process. So many people have come up to me since and tell me it's the best food they've ever had at a wedding (the taste testing evening is also super fun and enjoyable). Fabulous front of house staff in contrast to appalling restaurant staff. Overall, it was the best party ever and we couldn't have given our guests that kind of experience anywhere else! There are more places to choose from in the, Frequently Asked Questions about The Westin Cleveland Downtown. Every hall way conversation might as well have been in the room. My Husband and I were even upgraded our last night at the hotel so we didn't have to switch rooms on Sunday, which was greatly appreciated. nice decor, comfortable beds, quiet it was a great stay! They will stop at nothing to make sure your wedding is how you envisioned it and as stress free as possible for you. Hi Hallie, He also made sure we had enough rooms for our block even though we had really underestimated! Thank you for staying with us and we hope to see you again when your travel needs bring you back to the Cleveland area. Travel well at the Westin Cleveland Downtown, an art-focused Cleveland Convention Center hotel located adjacent to Huntington Convention Center of Cleveland and Cleveland Public Auditorium, and walking. They were so kind and accommoda We loved working with the Westin Cleveland Downtown for our wedding! The Westin Cleveland Downtown is bringing new energy to Cleveland's financial district. Then There was a man leaving the bar inside the restaurant so intoxicated on either alcohol or drugs, rambling obscenities and aggressively walking at me and my 10 year old. Not only did she walk us through this crazy process step by step, but she was always quick to answer any questions I had and meet any and all my needs! However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Erica Wolfe, the catering sales manager handled every detail and made everything so seamless for our big day. The cost for parking is 0.50$/1 hour. As a type A bride who planned her wedding in 10 months- this is your place! The orchid ballroom we had our party in had plenty of room to accommodate all 120 of our guests but the room can hold at least double, maybe even triple that amount of people very comfortably. My one and only comment is to replace that carpet! She answered all of our questions thoughtfully and promptly. Downtown Cleveland. It made for such a smooth day. We've been saying since the reception that if we had to do it again, we wouldn't change anything. 9,0 The collection ranges from photography and mixed . Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Loved the staff! Contributions should be travel related. Host your meeting, event, or wedding at our downtown Cleveland venues, offering 20,000 square feet of event space (including one of the largest ballrooms in the city), premium A/V services from PSAV, and kosher catering menu options. Kyla Gala was our consultant and was very responsive, patient, and always willing to make adjustments to make the wedding perfect. The room blocks hold 20 rooms, and there is no obligation to fill them, which is a relief! 10/10 would recommend this hotel for anyone traveling from out of town. k place in the ballroom, which were picture perfect. Liked: Cleanliness, property conditions & facilities. The brunch was set u Congratulations on your recent nuptials and thank you for hosting your wedding room block with us at the Westin Cleveland! The staff also put out water and fruit for runners. It was that great. 777 St. Clair Avenue NE, Cleveland, OH Website Call About This Vendor Cleveland's Premier Wedding Venue Following a $70 million renovation, the Westin has been fully transformed including 484 guest rooms and event space to accommodate intimate wedding receptions of 50 up to 450 guests. rounded out the event fabulously. to make arrangements somewhere else because we couldn't add more rooms to the block. My 10 year old was bawling and terrified to stay there. First the good: location close to the convention center, good WiFi signal. They'll have to be paid for separately during your stay. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Your first look photos must be out of this world! She went out of her way to answer all of our questions and really listened to what we were looking for. Hours of operation. If youre on the fence about this place, BOOK THEM! This hotel was very nice and served the needs of my wedding party well. The Westin Cleveland Downtown is a hotel wedding venue located in Cleveland, Ohio. Parking at the valet was a little difficult when I arrived but only because the hotel was busy at a peak check-in time. Neiza is definitely an asset to our Guest Service Team! Own or manage this property? Erica, our wedding coordinator, was a godsend. Nothing really more to speak of here. Something went wrong please try again later. Couples in search of a sophisticated city wedding in the heart of Cleveland will love the grand ballroom, first-class service, and delectable cuisine at the Westin. Hear from our guests about their stay from 1260 confirmed guest reviews. so easy. We loved the way the ballroom transformed for your wedding day! We're thrilled to have been a part of your special day! She remembered things that I wanted that even I forgot about at times. The hotel in general was a easy choice for our guests because it is just so modern and elegant. The ballroom was stunning - a total show stopper when all of our guests walked in. We encourage you to consult businesses' websites and social handles for information on current hours. Conveniently located restaurants include Marble Room Steaks and Raw Bar, Pura Vida by Brandt, and Pho Thang Cafe. Clean rooms. I couldn't have asked for a better venue and support staff to work with!! We looked at about 7 Cleveland venues and none came close to the Westin. It was so nice being one of the host hotels for the Cleveland marathon. We needed to book a block of rooms and a post-wedding brunch and the folk's at the Westin were happy to accommodate us. The Westin was the perfect spot to have our wedding! Located 1.3 mi (2.2 km) from the airport, The Westin Cleveland Downtown offers a great location, putting you within a 15-minute walk of Rock and Roll Hall of Fame and Progressive Field. The room block went swimmingly and even the next day welcome breakfast was not your average continental - they reused our centerpieces and welcome signage and felt like it was the reception 2.0! Our lobby is flooded with natural night, and usage of materials including wood, leather and steel create an unparalleled contemporary environment. She was so understanding of the challenges we faced and made every effort to do what we could within the guidelines to make our wedding outstanding! We will forever remember this memory! Only good things to say about the Westin! she was always very quick in responses and so friendly and great to work with. Valet was very helpful. Featuring a restaurant and bar, The Westin Cleveland Downtown is located in Cleveland. I was upgraded to a higher floor with a nice view. Anyway, Id give it 3 stars. Eat well at The Westin Cleveland Kitchen, a popular choice for downtown Cleveland dining, featuring American cuisine with an emphasis on locally sourced, fresh, and organic ingredients. Now through July 31, 2020 receive a $50 bonus for every $100 gift certificate purchased with a portion of proceeds benefiting our employees affected by the impacts of COVID-19. We were so impressed with how gorgeous everything turned out and we still get compliments to this day. While on property, guests can also enjoy modern design and more than 1,500 pieces of locally curated artwork.Featuring 484 guestrooms, The Westin Cleveland Downtown's aesthetic is one that both puts guests at ease, while also invigorating their spirit for an active and exciting stay in Cleveland. Their staff went above and beyond to make the couple's day special! They're also applicable regardless of the comment's tone. Our guests raved about the food coming out hot and being delicious - which is no easy feat for 200+ people. The venue was beautiful, the hotel was great and the food was fabulous. It is very spacious and comfortable. We hosted our out of town wedding guests at The Westin. This was fantastic to hear as the bride and host since I no longer live in Cleveland and did all my arrangements out of town. It was my only grievance and thought it was very loud for a wedding reception space.. but come day of.. I was upgraded to a higher floor with a nice view. location is great! The hotel and staff are fantastic. Used valet parking for overnight stay at the Westin. WiFi is available in the rooms and is free of charge. p beautifully and was delicious !! It is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Jack Casino, and East 4th Entertainment District. Lock in a great price for The Westin Cleveland Downtown rated 8.1 by recent guests! I am also very sorry to hear that we did not exceed your expectations in our food and beverage outlets. Our lobby is flooded with natural night, and usage of materials including wood, leather and steel create an unparalleled contemporary environment. Our guests raved about the customer service and enjoyed staying within walking distance of our venue and many spots in downtown. We had the Westin as our main wedding block for out of town guests and booked one of the suites for the weekend. The service we received from Melanie and team was absolutely top notch. Their staff went above and beyond to set up some rental centerpieces, escort cards, take care of the Pipe & Drape background and truly bring everything together - to the point that my fiance even shed a tear. Your stay includes access to our 24-hour WestinWORKOUT Fitness Studio, featuring a Peloton bikes, as well as valet parking (fee) and onsite dining in downtown Cleveland. Nice. Thank you for your review! The staff was great and quick with their responses and assistance. We would highly recommend the Westin for your hotel block, first look spot, and honeymoon suite. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The staff was professional and friendly, and the valets were great. Melanie responded day or night to everything I threw at her - which is more than I ever would have expected from anyone. I literally don't know where to even start with the Westin! This is not the first time I have stayed at this hotel. This property has taken large steps to make your stay more sustainable. I worked closely with Erica for our wedding weekend and she was incredibly helpful. So much for the most important meal of the day! The Westin Cleveland was a lovely venue for our daughter's wedding reception. The ballroom is stunning and incredibly unique - our guests were in awe of the space. I am very disappointed to hear that you did not receive a warm welcome greeting upon arriving, that is certainly not to our standards.

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