how to use sbb mobile app

You can see the departure and arrival times, the departure platform, and you will receive information about disruptions during your journey via push notification if necessary. Please note that your device must have at least iOS 11.1 and you need to update this operating system. Which data are recorded with EasyRide and why? If you cant check in via EasyRide due to technical reasons, you need to buy a ticket in some other way, e.g. Yes, as long as you purchased them using the same SwissPass login. Were here to help you. Valid on the entire GA Travelcard network map in Switzerland. As soon as you are no longer standing or sitting in the vehicle and are walking instead, the app will detect by your movements that you are most likely no longer in the vehicle and it will remind you to check out. Our newsletter regularly informs you of attractive offers from SBB via e-mail. Class upgrade (to be added at a later date), Supersaver tickets and Saver Day Passes (not available for tariff-related reasons, as they must be purchased at least one hour before departure), Zurich Transport Network 24-hour Day Pass (as a replacement, ZVV has introduced the Calendar Day Day Pass, which will be recognised in EasyRide). I have bought a travelcard which is not on the SwissPass how can I enter it into the app? Ive been overcharged for a journey. Close active menu item Travelcards & tickets. Enter one or more of your commuter routes by tapping on Set up commuter route. Can I check the train formation so I can wait for the train on the right part of the platform? What is the maximum daily cost of a journey with EasyRide? Manually add the desired travelcard to the Tickets & Travelcards tab using the Enter Travelcard button. Not yet, but we are working on making it possible to do both in the same purchase process very soon. in reply to, shop.glacierexpress.ch /gex_en/specials/daytr ips/glacier-express, www.myswissalps.com/gl acierexpress/packages, www.myswissalps.com/sw isstravelpass/howtouse. Normally you have to weight the cost . Link opens in new window. How and when will I receive a final invoice for my journeys? The standard offer includes tickets at the standard tariff (Point-to-Point Tickets, single tickets etc.) SBB Mobile is a popular public transport app in Switzerland with over three million users. Link opens in new window. Please note that the purchasing process must be completed before departure. For regional and seasonal offers and offers with special fares (e.g. You will most often encounter the following: Tap the arrow icon to the right of the tickets listed. You can find all details regarding compulsory seat reservations at sbb.ch/en/bicycle. Use TTS with the Avatars app Your saved trips and trips for which you have bought tickets are transferred to the Trips tab. Bike space reservations are obligatory on certain days of travel and for certain train types. web and mobile. More detailed information is available under the question Where can I use EasyRide?. Yes, you can forward these tickets. This came in very handy during the last leg of the journey when the conductor kept making announcements in French that I did not understand. It is not possible to enter other passengers, dogs or bicycles. In general terms, especially when you have an STP, you do not need to reserve to get a ticket to travel. Please note that your device must have at least iOS 11.1 (it may be necessary to update your operating system). To use SBB Mobile to purchase tickets on your smartphone, at least the Android 6.0 operating system must be installed. Below the available tickets, click on Redeem promotional code. 02.05.2019 19:17. By tapping the three red dots on the right of the screen, you can choose to add this trip to your My Trips within the app, add it to your calendar or share it. We recommend using EasyRide on a smartphone contract with a data flat rate. What is the maximum daily cost of a journey with EasyRide? The schedules show up but not the. The first is for Swiss residents, the second for tourists. Promotional codes apply to the whole range available on SBB Mobile (with the exception of Saver Day Passes). And much more. Tickets can only be refunded if customers can show that they subsequently purchased the correct ticket afterwards (travel date, connection and passenger first name, last name and date of birth must be identical). Thanks to the SwissPass login, your travelcards on the SwissPass are included for journeys with EasyRide and the zone upgrade is determined automatically. You can make adjustments under Notifications in the Profile tab. In order to do so, click on Buy as guest when purchasing your ticket. iPhone users can also add all their purchased tickets directly to their Apple Wallets. Camera. At present, EasyRide can only be used for the main user who is logged in, in accordance with the general terms of business. Latest version. Can I get a refund for saver offers (supersaver ticket, Saver Day Pass and Supersaver Class Upgrade)? We are aware that switching to a new browser may take some getting used to and cause some uncertainties. You can reset the password at swisspass.ch. Whether youd like it as a watch, wall clock, pocket watch or alarm clock, order the model you want online now. Operating systems before Android 6.0 no longer support the current security mechanisms for SBB Mobile. Alternatively, you can also open the detailed view of the connection and start the purchase process by clicking on the Tickets from CHF xx.xx button. Fill in the online form and well get back to you as soon as possible. SBB or the Swiss Federal Railways is the national railway company of Switzerland and probably the best company of its kind in the whole world. The SBB mobile app is part of their success and the . September 17, 2019 Last Updated on October 17, 2019 by Carolyn Schnafinger If you plan on using the excellent train network whilst in Switzerland or enjoy a mountain excursion, the Swiss Federal Railways (SBB) app is one of the most useful apps to download. Display of the digital SwissPass in the app itself. If the device has been jailbroken or rooted, EasyRide will not work. Since that first trip, she has returned more than a dozen times in her quest to explore every inch of the country. Where can I find all further information on EasyRide? You must complete the check-in with EasyRide before the departure of the means of transport. Get all of your passes, tickets, cards, and more in one place. Backgrounds. Tap the word From and then type in the name of the town you wish to depart from. Whether you are travelling around Switzerland with a Swiss Travel Pass or are purchasing point-to-point tickets, the SBB app is an essential tool to assist with your planning. This means the following maximum daily costs for journeys within Switzerlands GA Travelcard area of validity with EasyRide apply: A Day Pass for the relevant fare network will be charged, taking into account the following information: EasyRide will not take into account Saver Day Passes, seasonal special offer Day Passes or regional special offer day passes. With EasyRide you can store up to 5 different payment methods: Choose from monthly invoicing, Visa, MasterCard, American Express, PostFinance Card,Twint and Reka. Link opens in new window. All you need to know about traveling by train, bus or car in Switzerland. Supersaver tickets must be purchased at least one hour before departure in accordance with the applicable fare provisions. Any current travelcard benefits stored in the SBB Mobile app that are creditable for EasyRide. Read more. All iPhones from iPhone 5s onwards as well as iPads (5th generation) and newer devices. It is nice that you share your experiences here. How do I buy a ticket? I am buying several tickets at the same time, but I can only see one price on the Ticket options screen. In the Profile tab, set up the simplified purchase settings. We are naturally delighted that you like SBB Mobile and EasyRide so much and that you enjoy using them. If you (or the first passenger) hold a Half-Fare Card, make sure you select the box. If you are logged in and your Regional Travelcard is referenced on the SwissPass, you will automatically be offered the correct zone upgrades. You can pay for tickets purchased through SBB Mobile in the following ways: Log in at sbb.ch/en/buying. You have the option of buying tickets without registering. Link opens in new window. This data is essential for recording the journey accurately. How can I print tickets bought through SBB Mobile? Next, tap Save to save these details. www.myswissalps.com/tr ain/ticketspasses/prac tical/swisspass. 0848 44 66 88 Seat reservations (if they are available for the route selected) can be found in the ticket options under Additional offers. I cant even register to login. Answer 1 of 4: Regarding the SBB app, is it necessary for two people traveling together to both use the app separately, or can one person do all of the purchasing for both travelers? Without a Half Fare Travelcard: no upper limit, you will be charged the full price for the tickets. SBB Design System Mobile and SBB ML framework demo app. Can I turn off my Internet connection during the journey? SBB Mobile can do it all. Please make sure that your location services are set up as followed in your smartphone settings: Yes, you can also use EasyRide for boat trips in the GA travelcard area of validity. When you are checked in, EasyRide receives and sends approximately 1MB per hour. In the majority of cases, tourists visiting Switzerland will NOT hold a public transport travelcard.). Plan. EasyRide is based on the technology of our partner, Fairtiq. The app makes it possible for blind and visually impaired people, as well as deaf and hearing-impaired people, to travel more safely and . National saver products (supersaver tickets, Saver Day Pass, Supersaver Class Upgrade), which you purchase while logged in to the SBB Mobile or SBB Preview app or on SBB.ch can be refunded/exchanged free of charge within 30 minutes of the time of purchase. If your smartphone isnt working properly or is unable to transmit data during your journey for a reason that is within your control (e.g. Protecting your personality and privacy is a major concern for us as public transport companies. Next, tap the . An example of data being processed may be a unique identifier stored in a cookie. Under "My Swisspass" you can add the Half Fare Card in the app. Are there supersaver tickets for EasyRide? Timetable functions - the 'Plan' tab. The guide below will help you navigate the SBB app so that you can use it to your best advantage. Which devices with the Android operating system are compatible with SBB Mobile? If you want to purchase your ticket conveniently via EasyRide, location services must always be enabled so that the journey can be recorded. The problem left users of the Mobile Suica app unable to use the top-up function using credit cards. Ticket purchased for the wrong customer group (Day Pass without the Half Fare Travelcard or full fare instead of discounted). is currently selected as the language. I registered. How did you go @Timbertrail? With the City offer, you can also use local urban services at the start or the end of your journey. How can I use SBB Mobile? Its layout has been changed with the latest release, don't be surprised. Close active menu item Leisure & holidays. You can store the destinations you use most often or even postal addresses in a tile with personal images to create your very own touch timetable. How can I activate/deactivate advertising in SBB Mobile? Whats more, you will receive information about any disruptions to your journey via push notification if necessary. Check out Brayden Austin's high school sports timeline including updates while playing football at Land O' Lakes High School (FL). Buy your ticket for the whole of Switzerland . Thank you for your feedback. Where can I find my saved trips and travel information for tickets I have bought? Once those 30 minutes have elapsed, national saver products can be refunded only in the following exceptional cases. As EasyRide is integrated into the SBB Mobile app, you benefit from an all-inclusive public transport service: SBB Mobile is the perfect companion for journeys by public transport in Switzerland. I would really like to use the mobile app with my Swiss Pass Linked. And much more. You can also drag and drop your favorite destinations and buy tickets in advance or while you are onboard the train. Swedish real estate company SBB said on Sunday it has entered discussions to sell the company's remaining 51% of EduCo, the education subsidiary of SBB, after having recently received interest . Tickets purchased via your smartphone are personal and non-transferable and are only valid in conjunction with a valid form of ID belonging to the person travelling (passport, identity card, driving licence). Repeat the process for any additional passengers. A more modern browser will allow you to benefit from faster and more secure internet access in future. Dont forget to reactivate notifications if you would like to receive notifications again. Buy regional transport tickets via the timetable by entering the route of your journey. Until what time can I buy tickets with SBB Mobile? Jump to bottom Posted by mwgallemore on 11/14/21 08:01 PM Is it possible to add the print at home tickets to the SBB app? As long as you use your SwissPass login to log into SBB Mobile app, the travelcards you hold on the SwissPass card will automatically be available in the app. The recording of your travel data starts when you check in to EasyRide and ends a few minutes after completion of the check-out process. English Now continue with the purchase as usual. What can I do about location problems on Android smartphones? Copyright 2023 Apple Inc. All rights reserved. See www.myswissalps.com/sw isstravelpass/howtouse. Simply swipe to connect your departure and arrival points on the touch timetable and start the relevant timetable search. Go to the cookie settings. Which devices with the Windows operating system are compatible with SBB Mobile? Sat to Sun: 9am to 6pm, To use the chat, please accept the Functional Cookies in the This video is provided by a third-party platform (www.youtube.com). In addition, activate Bluetooth and WiFi scanning and enable Physical activity for SBB Mobile. Yes, just add a dog and a bicycle. You can see departure and arrival times as well as platform information. Ride on! By opting to use EasyRide, you are responsible for ensuring that your smartphone has sufficient charge throughout the entire journey. Saver offers are the lowest priced offer. And by "postcode", do they mean the zip code of my billing address? Notifications can be paused temporarily. Do you have a question about the SBB Mobile app? Are there any offers or features I cant use with EasyRide? SBB Inclusive - customer information for all passengers. Alternatively, for Android smartphones, we recommend deleting the cache or data of the SBB app. You need to start EasyRide and check in immediately before you start your journey and before you board the vehicle. Your smartphone must have a working SIM card that enables the transmission of data. Yes, SBB Mobile is free to download for Android devices, but it may contain in-app purchases. When you tap Touch Timetable, youll be shown some popular options. You can change your password in the Profile tab under Personal details and Change login information. SBB Mobile app Topic overview Download SBB Mobile now: iOS: Android: SBB intends to use the net proceeds from the transaction to strengthen the company's liquidity and financial position. Once you have selected the connection you want, you can swipe on the connection from right to left to start the purchasing process. Give it relevant permission to access media on your phone. Football ticket for fan train, regional Day Passes not sold by SBB, free buses or free ski buses) as well as the Lake Zurich MeilenHorgen you cant use EasyRide. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch. You should answer the questions on each page and tap Next when completed. Not only was I able to see what my train options were, but it also provided me with real time updates on the status of the train. These include supersaver tickets for passengers. via the usual purchase process in the app or at a ticket machine. A fee of CHF 10 is retained in each case. No. Mozilla FirefoxLink opens in new window.,Google ChromeLink opens in new window.,Microsoft EdgeLink opens in new window.). To search timetables and fares, tap Standard Timetable at the top of your screen. If you have purchased a Swiss Half-Fare Card, you can store the details of it within the app. Would you also like to get your hands on an official Swiss station clock by Mondaine? Important: A refund after the start of validity is only possible if proof of non-use can be provided. If you continue to use this site we will assume that you are happy with it. You can activate these options in your phones settings via Settings -> Location -> Improve accuracy (may vary depending on manufacturer and Android version). You can activate this in your iPhones app settings. All in one app! For this reason, we recommend using a more modern browser (e.g. 5. Download SBB Mobile for Android Free on AppBrain, the site to discover the best apps and games for Android The Swedish Financial Supervisory Authority (FSA) will investigate whether commercial landlord SBB OMXSTO:SBB_B broke accounting rules in its 2021 annual report, the FSA said in a statement on Thursday.SBB's valuation of real estate in some of its portfolios, accounting methods for asset acquisitio The heart of the app is the new navigation bar with the following menu points and content. English The train formation and information about the different sectors make it easier for you to quickly board the train at your preferred location. Your mobile phone will transmit your log-in time and location to the system and display a confirmation that you have checked in successfully. For payments of less than CHF40, you can deactivate this additional confirmation. For example, you can buy a supersaver ticket when you are planning journeys in advance, or you can check in with EasyRide for spontaneous trips by public transport then just get on and go and you have all relevant timetable information to hand at all times. Do you have questions, need help or want to get in contact with us? Not only does the SBB app show the timetables for all trains across the network, users can also check details for buses, boats and cable cars, as well as fares. You will find answers to the most frequently asked questions about SBB Mobile here. This is used for public transportation wherein you may plan your trip via the touch timetable. Then, tap Enter passenger information and enter the First name, Surname and date of birth of the first passenger. Please note that if you abort SBB Mobile and EasyRide (when the app is closed in the Task Manager or by swiping it in the list of running apps) immediately after your journey is completed, this can affect the fare paid if SBB Mobile did not have enough time to locate you correctly. Next, tap the line when the date appears and use the scrolling calendar to select the date you wish to travel and your preferred time of departure. https://www.sbb.ch/en/meta/legallines/datenschutz.html. It is an essential tool to help you plan your train travel in Switzerland. It is therefore a good idea to keep these technologies activated during your trip (you do not need to be connected to a WLAN network). Can passengers aged under 16 use EasyRide? The app records your route and then works out the best ticket for you. See below for details of restrictions. If you have a Half Fare/GA Travelcard, this is also a valid form of ID. The SBB Mobile Banking App is a free mobile decision-support tool that gives you the ability to aggregate all of your financial accounts, including accounts from other financial. Tap the QR code icon on the far right to display the ticket for inspection. Your tickets are listed in the Tickets & Travelcards tab. To purchase a ticket, first you should enter the Passenger information if you have not already created an account. More on the topic. Hi, I'm Carolyn. Tickets for fellow travellers (EasyRide can only be used by the main traveller logged in, as this user is the only one to have accepted the GTC). Manage Settings As soon as you have completed your journey and alighted from the means of transport, you need to check out by swiping from right to left. The developer, SBB AG, indicated that the apps privacy practices may include handling of data as described below. Junior Travelcard & Childrens Co-Travelcard, Questions and answers about SBB Lost and Found Service, Invoices, payment methods and travel without a valid ticket. You can also select the different means of transport (ie train, bus, cableway) that you wish results to be displayed for.) Can I buy a ticket for my bicycle and a bike space reservation at the same time? Any suggestions? For SBB Mobile to be able to find the next stop in the timetable and on the map in the Plan tab, GPS tracking must be enabled for the app. Yes, passengers under 16 years old can use EasyRide and automatically travel at the discounted price. If you plan on using the excellent train network whilst in Switzerland or enjoy a mountain excursion, the Swiss Federal Railways (SBB) app is one of the most useful apps to download. Tel. Find the latest information onthe current service situation, information, disruptions as well as planned construction work on the Swiss rail network and on strikes and on important disruptions and strikes abroad. In order to check if your iOS operating system is compatible with SBB Mobile, you need to know the model of your Apple device. Why do I not see any details of the EasyRide journeys on the payment method monthly invoice? Yes. On the left sidebar, tap the entry for Files App and then select a location, such as Google Drive or Box, to access any files stored in that service. Tickets purchased via SBB Mobile (or via SBB Preview or on SBB.ch) can be refunded. If that doesnt work either, turn on flight mode for at least five minutes. Do you have questions, need help or want to get in contact with us? Then download the free app. Supersaver Class Upgrades are only valid in combination with a valid 2nd class ticket. How can I set up notifications (information about disruptions and transfers)? Successful check-in is confirmed in the SBB Mobile app when the timer begins and the picture starts moving. If you buy a ticket, the connection is automatically transferred to the Trips tab.

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